How to calculate gross profit margin for your digital commerce business

Sustained profitability and business growth may be your primary goals, but to achieve these you’ll need a consistently healthy gross profit margin.

In this article, you’ll see how to calculate your gross profit margin, how to distinguish it from similar terms and how to use it in practice.

You’ll also learn the two ways to improve your gross profit margin and see what tools you can use to enhance productivity, minimise manual errors and gain real-time insights into your finances. When you get to know your gross profit margin, you’ll be able to better understand the performance of your digital commerce business and assess its scalability.

What is gross profit margin?

Gross profit margin is a profitability ratio that shows the percentage of revenue (or net sales) that exceeds the cost of goods sold (COGS).

Not to be confused with gross profit, which is the absolute amount of profit in money terms (Revenue - COGS), gross profit margin is an important indicator of key areas of your business, such as efficiency, cost management and pricing strategy.

For your business to be profitable, stable and sustainable, you need revenue to cover your production costs and facilitate ongoing product development. Your gross profit margin is a reflection of this financial health. We’ll look more closely at how to use gross profit margin later.

The formula of gross profit margin

The formula for calculating gross profit margin is:

Gross Profit Margin = (Gross Profit / Revenue) x 100

To fully understand and calculate the formula for gross profit margin, you also need to understand COGS:

What is cost of goods sold (COGS)?

COGS includes all the direct production and delivery costs of your goods and services, such as:

  • Raw materials, software and direct labour costs.
    This includes manufacturing software and design tools plus the wages and salaries of workers directly involved in creating products or providing services.
  • Hosting and infrastructure.
    Expenses related to cloud services, including hosting and data storage.
  • Customer support for product delivery.
    Costs of customer support directly related to the service, such as technical support and customer success teams.
  • Software licensing.
    Fees for third-party software that supports product delivery, like Shopify or Amazon.
  • Shipping.
    Costs of shipping raw materials to the production facility and finished goods to customers.

What’s excluded from COGS?

COGS doesn’t include indirect costs like general administrative expenses, marketing, research and development, rent and other operating costs.

Gross profit margin v gross margin: what’s the difference?

The term ‘gross margin’ is sometimes used to mean ‘gross profit’. In this case, it’s expressed as an absolute money amount. 

But ‘gross margin’ is also sometimes used to mean ‘gross profit margin’. Here, it’s expressed as a percentage. For this meaning, the term ‘gross margin ratio’ is also sometimes used.

Absolute gross profit gives a snapshot of financial performance while gross profit margin provides deeper insights into efficiency, cost management and strategic effectiveness – all needed to properly understand your business’s true financial health.

So, if you see the term ‘gross margin’, you need context to determine what’s actually being referred to. Equally, if you use the term yourself, you need to be careful not to cause any confusion.

Gross profit margin calculation example

Let’s imagine you’re an online retailer with the following financials for the full year:

  • Revenue: 1.2million EUR
  • COGS: 720,000 EUR
  • Gross profit
    Gross Profit = 1,200,000 - 720,000 = 480,000 EUR
  • Gross profit margin
    Gross Profit Margin  =  (480,000 / 1,200,000) x 100 = 40%

This means that for every pound you earn in sales revenue, you gain 0.40 EUR in gross profit.

Note that gross profit margin doesn’t give you a complete perspective on your financial health, since it doesn’t include operating expenses, taxes or interest.

What is net profit margin?

Net profit margin is your profitability ratio after all expenses are deducted, including operating expenses, taxes and interest.

This metric provides a more comprehensive view of your overall profitability and financial health.

The formula for calculating net profit margin is:

Net Profit Margin = (Net Profit / Revenue) x 100

Using gross profit margin as a KPI

Understanding your gross profit margin can give you several benefits that ultimately enhance your decision-making and strategies. We’re going to take a look at how, but first, here are some of the ways you can use gross profit margin.

1. Comparing companies and time periods

Different sizes
Gross profit margin allows you to compare the performance of companies or markets, even if they’re very different in size. A larger company or market may have a higher gross profit, but its gross profit margin percentage will help you understand its efficiency relative to its revenue.

Different time periods
With gross profit margin, you can compare different periods of performance. For example, imagine you’re undergoing a period of scaling that’s seen a rise in revenue – if your gross profit margin is getting smaller, it could indicate that growth isn’t sustainable.

2. Benchmarking and industry standards

Industry comparison
You can compare your gross profit margin to industry averages or competitors, which can help you identify strengths or weaknesses in your operations.

Performance benchmarking
Investors and analysts use gross profit margin to benchmark a company’s performance against its peers. So, if you’re looking for investment, demonstrating a high, stable gross profit margin could make you more attractive.

3. Product and pricing strategies

Product mix
By expanding high-margin products and reevaluating low-margin ones, you can strategically adjust your inventory, marketing and development to improve your profitability and sustainability.

Pricing power
If your margin is high, it indicates you have room to adjust prices without significantly affecting sales volume. On the other hand, a low margin might mean you need to reduce costs and implement improvements in efficiency.

How can you increase your gross profit margin?

Your gross profit margin is dependent on two key factors: 

  • Revenue per product
  • Cost per product sold

Therefore, to improve your gross profit margin, you need to: 

  • Increase your prices (without proportionally increasing COGS)
    or
  • Decrease the cost of each sale

Remember, since gross profit margin is a ratio figure, simply increasing sales volume won’t have any direct impact on it.

Ways to increase your prices

In most competitive markets, a price increase will negatively impact demand unless you can demonstrate increased product value to the customer. 

You can do this by:

  1. Enhancing product or service features and quality: this includes functionality and durability.
  2. Updating your USP: your objective here should be to differentiate your products and services from competitors in a way that aligns with your customers’ needs.
  3. Boosting brand perception: this could mean developing related marketing strategies, improving the customer experience or leveraging social proof.

Ways to decrease the cost of each sale

Lowering the direct costs of producing and distributing your products and services can improve your gross profit margin.

Strategies to help you achieve this include:

  1. Improving your supply chain management: for example, by sourcing more cost-effective materials and streamlining logistics.
  2. Automating processes and optimising your staffing needs: this could mean implementing software that replaces manual tasks and improves output.
  3. Reducing production-related expenses: use financial tools to manage direct production costs, such as inventory and labour, to ensure more efficient use of resources.

Using financial tools to improve business performance

How you manage money across multiple platforms and currencies directly affects your production costs and efficiency, and enhances your strategic decision-making.

Juni’s financial tools are tailored for digital commerce businesses to better manage cash flow, streamline processes like media buying and improve productivity with automation.

Here’s an overview of how these solutions can influence your gross profit margin.

Streamlined workflows

Integrations with platforms like Shopify and Amazon simplify multiple processes and allow you to easily manage your inventory and track revenue from one dashboard.

Liquidity management

Credit lines and custom controls for virtual cards help you maintain operations without financial strain. Improved liquidity allows for better negotiation with suppliers, improved inventory management and timely fulfilment of orders.

Cashback on spending

Cashback on card spending directly reduces your expenses and so improves your gross profit margin.

Data-based financial insights

Automated financial reporting helps you make informed strategic decisions. By understanding where you can reduce costs and increase efficiency, you can have more sustainable growth.

Case study: Savvy Moves

Savvy Moves is a digital agency that manages paid media for European B2B SaaS companies. Their lack of automation created bottlenecks, increased the risk of human error and limited their strategic decision-making.

“Before partnering with Juni, we faced two main challenges: having manual accounting processes and no centralised financial oversight. We spent hours manually matching receipts to transactions, as we didn't have a good way to manage our spend.”

Rémon de Muijnck, Co-Founder of Savvy Moves.

By partnering with Juni, Savvy Moves were able to:

  • Save hours on manual expense management
  • Reduce errors
  • Ease cash flow
  • Improve visibility of financial operations
“We can create different cards for different purposes, like paying for tools, employee expenses and travel. We also integrate Juni with our traditional bank which helps us have an overview of our financial position.”

Rémon de Muijnck, Co-Founder of Savvy Moves.

Savvy Moves have achieved a consistent 30% quarterly growth rate since their launch last year.

Read the case study

Optimising gross profit margin for sustainable growth

Your gross profit margin is a critical metric in assessing the performance and profitability of your products and services, and reflects the health and sustainability of your business as a whole.

You can use it to benchmark your performance against that of competitors within your industry, to understand how effectively you’ve scaled, and to make strategic choices about pricing and operations.

To improve your gross profit margins and achieve sustainable long-term growth, you need efficient production processes that incorporate automation, streamlined workflows and a real-time view across your inventory and sales.

By implementing these strategies, and by continuously monitoring and adjusting your business practices based on financial insights, you can ensure your business remains competitive, profitable and scalable.

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